What does that mean literally came from a replica site? Their shipping is HORRIBLE. So this was the cancellation policy for buyers, now lets get to know them: Cancellation requests are usually made by buyers but sometimes sellers also have to cancel the order. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. The easiest way to determine market price for your item, is to search your item on the platform and then review sold listings to gauge what people have recently paid for it. Many complaints are for 1000s of dollars And I do like as seller on Mercari that buyer have 3 days to rate after received item once rate transaction is complete, also Mercari items n shipping fee a lot cheaper compared eBay. SOrry but if an item costs thousands of dollars, the manufacturers like L V do not replicas sold here. You claim the buyer lied to me about receiving the item.. I wanted to add my negative review here along with ALL the other bad reviews of Mercari. If you knowingly sell or intend to sell a fake item, you could be sentenced to years in prison and/or be ordered to pay steep fines .. view details Firearms and firearm parts; including airsoft and bb guns. There are a few things I could do (I.E. Why Mercari has a Prohibited Item list Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. 898. The Mercari app is one of my favorite places to sell designer shoes. There are many online marketplaces available that allow you to sell (and buy) anything from clothing and accessories to tech and used books, and at times it can be difficult to choose the one(s) you want to work with. I have sold 4 items in a very short time. These slightly imperfect products are not necessarily destroyed but are sold as "seconds", at a fraction of the price of a perfect item to certain approved vendors. Although not recommended, a lot of sellers leave the product description blank. It's honestly a dying company. My payment was refunded just like it supposed to be. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Interested in buying or selling on Mercari but afraid of getting scammed?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[728,90],'ecomsay_com-box-3','ezslot_7',130,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-box-3-0'); In this article, youll learn EXACTLY whether it is a legit platform or a scam and the things you need to be AWARE of before buying or selling anything there. Feel free to complete this process on your computer or phone, the steps are the same. Truly unexpected and it seems to have ramped up since December 2021. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! But buyers BEWARE because I got scammed not once but TWICE, latest being today when I received synthetic hair extension not worth more than $10 which I paid $135 + shipping for! Do not use them. Yes you can as long as you say that it is not authentic! In such a situation, Mercari will check the tracking details to make sure the item is delivered to the buyer and will release payment to you instead of forcing you to refund the buyer. In addition to that, Mercari will give you a badge of Fast responder if you chat with your shoppers within 24 hours of getting a message; which further makes you stand out as a seller. In addition to the seller fee, there is also a payment processing fee, which is $0.50 plus 2.9% of the sale. I have not taken any action this just happened. She went as far as blaming me for cracked handles that l have not used and clearly seen it when l removed it from box. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Now that you know their marketplace guidelines, lets get to know their policies. Tip 2: Try to get as accurate of a shipping weight as possible on your listings, especially if you're selling frequently (either look up the original item online to find the weight, and/or invest in a postage scale). What happens if you sell replicas? There is also an identification verification process to further protect all users, as well as a review system that lets each participant in the shopping experience rate the other party. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. My package shows only the first shipped entry without any updates. So basically I'm just spreading this PSA to the places that I know some people will see. Youre welcome, Deborah. So sorry, thats a substantial loss, Etsy is just as bad. I've learned my lesson on listing items before I get all the accurate information. Terrible. If you attempt to sell prohibited items according to Mercari's guidelines, your account will be suspended, and all your transactions will be canceled. Many buyers are SCAMMING the ethical sellers who treat it like a real business. One of the most common methods scammers use to attract buyers is by keeping their items prices too low. I was selling laptops on Mercari, every item has actual photos and very detailed description exactly matches the item. Mercari may not be used in connection with any product, service, transaction No in person customer service response. So that's that. I then saw they relisted the same item with a 20% discount. No, Mercari does not sell fake products. yep, they had potential, but its just a scam site. Customer service is horrible at best. However, it is still a great bag. Hopefully they contact you about it. AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. Fire, flood, etc. I have an item I want to return for the reason it is not as described. Havent had problems with ebay. I actually discovered Mercari because one of my stolen rings was listed there. When it arrived I tried it and it didnt fit. I went to customer service and essentially was shut down telling me there was nothing they could do. 1. The box was a Mustang puzzle box, but the puzzle inside was a kitten. How do? Happened to me too. After this last step, youre ready to list it! Not delivered, so opened tracking , which said delivered to NY. My site is up with over 400. Thanks Erica (and Julie) for posting/sharing your experience. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. This is the last response from Mercari: However, there is no guarantee that the sellers and buyers on it are also trustworthy. Note: Kitchen cutlery and multitools that include knives are He also faces fines of up to $250,000 for each count and mandatory restitution in amounts to be determined by the court. you will get the wrong item or it wont come. Regulated financial products and services such as: Bonds, securities, warranties and insurance, Buying and selling gift cards or prepaid cards. I purchased a pair of boots on the Mercari site that were list mens size 9. It really helps to round up a few items at once, so you have a batch to start. A couple of days go by and they released the money to the seller without confirming with me all because a computer says it was delivered. I had 500 in insurance, but the US postal inspectors are the best bet to take them down. They are ALL fencing chains, bought MY OWN STOLEN JEWELRY BACK. Please, let me know in the comments below. Mercari will email you a shipping label. I was selling at least a couple items a week and have had only one sale since the shipping increased , Don't bother, there customer support is useless. Sellers sign up to Mercari and list their items for free. Counterfeit items, misrepresented items. Mercari provides labels for the shipping chosen by the buyer when your item sells. And that is why for every single email they continue to send me, they are going to pay for.???? This means the seller did their part. Congratulations! Should it ne bad Enoch to warrant a refund. That I earned . How do I sign up? I have been in constant contact with Mercari and received the following: I was selling a GI Joe toy gunand they banned me. Sorry, this post was deleted by the person who originally posted it. I have several items I need to sell. "epidemic"), Inflated prices where listings attempt to profit from tragedies and I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. Mercari let seller keep my printer he claimed he wanted to return AND CLOSED MY ACCOUNT with out resolving this matter. Mercari provides labels for the Before buying or selling anything, it is extremely important to ensure that the buyer or seller you are dealing with is trustworthy. The package was picked up from my place of business that happens to video record all shipping and receiving for security reasons. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'ecomsay_com-large-mobile-banner-1','ezslot_9',142,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-large-mobile-banner-1-0');On top of all that, sellers should avoid listing items that are on Mercaris prohibited items list. 3 days is your opportunity to say something. Its not like eBay or Amazon are any better, in fact they are worse, much worse. The unfortunate part is there is no real way of contacting and talking to the compliance team. Then check out our in-depth Mercari review article! I took down all my listings. The seller failed to disclose damages to this item. Mercari takes about 11-12% of the sale and refunds you for the deposit once they decide that your item is real. Once a sale is made, Mercari holds the sellers payment and takes. Sign up now with a 3-day money-back guarantee! They get to keep items, Get them for free and MEcari does nothing to protect the seller. Save yourself some real money and buy on eBay. You can also use the magic wand feature available in the application which will enhance your photos, and make them even more appealing. BEWARE BUYERS!!!! First and foremost, Mercari has been in business since 2013 and if it werent a legit platform, it probably wouldnt be around today.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-banner-1','ezslot_5',132,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-banner-1-0'); Secondly, they are not running their business anonymously. vitamins, diet products, muscle enhancers, home remedies and homemade They have ZERO support. Required fields are marked *, document.getElementById("comment").setAttribute( "id", "a604b3101a15b9cf9b0a3adedef270c6" );document.getElementById("c08a1a06c7").setAttribute( "id", "comment" );Comment *. So, to the question is Mercari legit?, the answer is definitely yes. The bottom line is that electronics are a fast selling category on Mercari, so do some Spring cleaning and see if you have some old electronics to get rid of. If you need help, follow these steps to get in touch with them: As a seller getting your account suspended is no easy thing to handle.