Deep dark green leaves persist late in fall turning to yellow-green. Anthony spoke clearly, and kindly all while answering my questions promptly, and made it quite easy to resolve my issues. While evidence of caterpillars is present in many locations, the trees were not as severely impacted as those within the treatment area. So BIG thank you to him! She can be reached at 989-779-6059, rshaffer@michigannewspapers.com or on Facebook at facebook.com/randi.shaffer, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Consumers Energy explains tree-trimming policies to commissioners, Parkinsons symptoms eased by non-surgical procedure, study shows, Ex-NFL players who had concussion symptoms performed worse on cognitive tests decades after retirement: Boston study, Ford to raise production as US auto sales start to recover, Michigan university founded by Finnish immigrants is closing, Federal sentencing set for Mt. My complaint is what a big difference in the amount in one month's time and the weather has not been very cold yet. At 12:15 he called. Last Name. Consumers Energy seems to believe it can do as it wishes, contract whatever tree service to do the work, with no care at all of homeowner property values or their love of their landscape. Larger pieces of wood will be cut to firewood length and piled neatly on the property. Consumers Energy Tree Trimming/Removal In order to improve the reliability of electric service to residents, Consumers Energy and its contractors continue to conduct tree trimming and removal in private utility easements around EGR. I called another company that specializes in cleaning dryer vents. I never received a paper statement, text, email, or call about a final bill. Zip Code. While I am fine with that, they seem to be saw happy. My account number is [protected] Hall provided several examples of trees before-and-after the process, and offered diagrams and charts to explain the best places to plant the best types of trees around power lines. Medium growth rate. The City still manages right-of way trees outside of the target area based on reported concerns and street view assessments. Hall said many trees need to be trimmed because of mistakes made in the past. Go fix yourself or die. The National Electrical Safety Code requires them to do so. : Tiny yellow, fragrant flowers appear in early summer and small, heart-shaped green leaves which turn yellow in fall. **THIS IS NOT A COMPLAINT** By planting the right trees in the right place, you can have both. Give that man a raise! 0:57. To cancel Eligo today, not have to wait "2 billing cycles" for my gas rate to revert to what CE charges--which today is $6.18 per mcf. I will cancel my contract come May! If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". Once Eligo's 2 month "get acquainted" period is over, it can rip off customers like me and CE won't do a thing about it. This is Trinidad Alair of 1769 Lakewood Drive in Troy Michigan. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). Residents often ask, what can we do to help reduce the moth infestation?. I have several issues with Consumer's that I plan to address through the Better Business Bureau. Fast growing, somewhat wide spreading. For electricity to be restored and compensation for pain suffering and loss of food. endobj I do not recall reading anything from Consumers Energy that said I could get a call from my privately listed number from someone other than Consumers Energy. Power lines are not insulated; if you touch one you will be severely injured or even killed. Submit a complaint and get your issue resolved. When I did start to work on my parents estate matters again I realized the utilities had never been switched out of her name and started that process. You will then receive an email that helps you regain access. a~Gj5eh@1R'DS">?8qmP , Mq:IR.cJ-6w'}{zJA87AO~ox"Gc5>E. This amount is at the fault of miss handling my payments sent in by myself. Our Tree Trimming program follows industry standards, and provides a balanced solution between reliable power and healthy trees. The contractor provides the city with the expertise of a certified arborist capable of assessing tree conditions and making recommendations to save or remove trees. Good job leaving me with a stellar first impression, Consumers Energy. A profusion of flowers in the spring, simple oval leaves that are dark green in the summer, turning orange to gold-red to red-purple in the fall. I hope to deal with such a great employee next time I have any issues. This lack of communication is unacceptable! Copyright 2022 Consumers Unified LLC. Thornless Cockspur Hawthorn: Clusters of white flowers in the spring, followed by dark red berries; rounded glossy green leaves which turn bright yellow to orange in the fall. my past addresses are 15715 Ego eastpointe mi 48021 and we had servide at the Harbours in clintont township I cannot think of lthe address now but it can be located and then we moved into our home in macomb 47370 Prescot dr macomb MI 48044 but because the accounts are in my husbands name again they wont listen. DTE has about 2.2 million customers across southeast Michigan. In recent years, the spongy moth population has been naturally controlled by disease that attacks the caterpillars. For more information about reviews on ConsumerAffairs.com please visit our We apologize for the inconvenience! They replaced the circuit board for the refrigerator's ice/water maker, but it fried immediately. Keepingproper distancearound this equipment ensures safety and can prevent a prolonged power outage for you and your neighbors. Mature height 15 30 feet. I purchased it in 2019 and want all the functions to be in working order. Dry springs in 2016 and 2017 and to some extent 2020, have likely limited the spread of natural disease pressure, allowing spongy moth populations to grow. Debris removal policiesdiffer in the aftermath of a storm. Bids are taken by the city in September of each year, while planting takes place generally during the months ofOctober and December. In speaking to one rep we were told nothing could be done and credits are never given, period. "This increased investment will help to bring the reliability improvements driven by tree trimming to more customers faster," said Lauer, whose DTE subsidiary serves 2.2 million consumers in . As of today at 11:45am june 18 2022 they have yet to fix the issue. We were not home until 3:00pm of that day and found the HVAC still not working. Now we are probably going to have to get rid of the only tree weve enjoyed for years in our yard!!! While the phrase "tree trimming" may have been historically understood to include all aspects of line clearing, courts Consumers Energy Complaints | Lansing MI Following the presentation, Commissioner Jon Joslin raised some concerns about residents in the area getting the proper amount of notification. Appliance Service Plan does not affect your regulated utility service. Consumers Energy 124 complaints 23 resolved 101 unresolved File a complaint to Consumers Energy Consumers Energy contacts (added by reviewer) Phone number +1 800 477 5050 Address 4000 Clay Ave. SW, Michigan United States Website www.consumersenergy.com Category Utility Services View full information 1 ADVERTISIMENT For this cycle we turned on the air 1 time, only to 70* overnight and the heat 1 time overnight and only to 65*. Why should I suffer the loss of my refrigerator's water/ice maker, fan and camera doorbell? I also apparently was supposed to have received a door tag stating my tree would be cut which I did not receive. I purchased it in 2019 and want all the functions to be in working order. Attractive shape and interesting reddish bark with white markings provide year round interest. Upon my return home, I discovered that my central air unit was fried, furnace, fans, camera doorbell, refrigerator's water/ice maker circuit board. Employee should be written up and counseled about the danger he imposed. ;RDs?\xxp|88:qk1# UU>/J0UPHg_Q(R8C =0 -e8 Tr,P$)-sY^;c5S$apoSw Consumers Energy will trim or remove trees interfering with electric restoration activities. Mature height: 60 80 feet. I pay a lot of money to Consumers Energy monthly, but they are costing me money. Keeping branches and other brushes away from these lines can prevent an outage or other electrical problems. If you purchase a product or register for an account through one of the links on our site, we may receive compensation. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency is the responsibility of individual property owners. Consumers Energy comes down the road and trims/removes trees for power line clearance. Oblong green leaves turn to yellow in fall, but can be a bronzy red in dry weather. Trees growing into power lines can cause all kinds of other problems.. This will surely increase the credibility of your complaint. The trimming and removal work is part of a $600,000 improvement project to improve. This trimming is considered normal maintenance and reduces outages in high winds. I never had a bill at that address. For more information on spongy moth and control options, clickhere. The same is true for Urban and Suburban environments. They are a joke. It's too bad the government picks these people over the smaller and more diverse, renewable, and resilient competition. Even with all of the facts presented. Laura Neibarger We value your privacy. Healthy deciduous trees are likely to recover even after losing significant amounts of leaves. DTE Energy Customer Service Phone Number (800) 477-4747, Email, Help Center Utility DTE Energy 197 Customer Service Updated on 09/28/2021 Contact DTE Energy Customer Service Overview Reviews Q&A Contacts Advertisements DTE Energy Phone Numbers and Emails Toll-Free Number: (800) 477-4747 Power Outage or downed power line Call. "People don't have . We called at 6pm, they cancelled the appointment because we had already had one that day. In late summer, caterpillars lay their eggs. Wordfence is a security plugin installed on over 4 million WordPress sites. "Consumers Energy is ready and committed to our customers, even as Mother Nature has delivered a one-two punch of severe storms over the last week," said Jeff Shingler,one of Consumers Energy's officers in charge for the event. I have more problems than I need this just adds to my grief and stress. The inventory will allow the city to care for the existing trees and to strategically plan for future planting and maintenance. If a tree branch or entire tree falls on an electric line: Call 9-1-1 first Then immediately call us at 800-477-5050 DO NOT TOUCH THE BRANCH, TREE OR LINE Safety Facts about Trees and Power Lines: Always assume a power line is energized and dangerous. I have a serious problem caused by Consumers Power. ConsumerAffairs is not a government agency. I'm not sure where to start, I order the Appliance house burnt down still getting bills and we. Attractive shape and interesting reddish bark with white markings provide year round interest. If the customer is not satisfied with the information received, they should contact the PUCO at 1-800-686-7826. This latest outage started at 5:11 PM Wednesday 2/22/23 and has been out ever since. Download Tree Planting Program Order Form, Comparison spreadsheet of available trees. Fast growing. The City continues to monitor these areas for follow up treatment to protect tree health, if necessary. The Spring Recycling Day will run from 9:00 am to 1:00 pm and will be held at Chippewa Middle School ( 4000 Okemos Road , Okemos ) . During this process I went to get the utilities switched over as they had remained in my mothers name Annie M. Dickerson who passed in December of 2017. The tree company manager told me he had a meeting with Consumers and gave him permission to cut both trees down (marked to be trimmed). In the end she asked us "well what do you want, a credit? My brother and sister n law were living with her caring for her until she passed after she passed they remained in the home. Email Address. 1 0 obj I need to be able to have my sons family move into this extremely vacant house that can easily be confirmed with a home visit by consumers energy. This profile has not been claimed by the company. Call 800-477-5050 Constant reliance on treatment can limit the effectiveness of natural control on spongy moth (e.g. You don't have to choose between reliable service and beautiful trees. left limbs on power lines. Is this your company? The trees had to be removed shortly afterward, Tilmann said. They may be infected with a virus or fungus. We are committed to communicating with you each step of the way through the tree trimming process. But when a tree is close to power lines, you may have more to be concerned about than falling. Our bill was 65% higher than the estimator and she said that increase was reasonable. : Clusters of white flowers in the spring, followed by dark red berries; rounded glossy green leaves which turn bright yellow to orange in the fall. Again I have rights that would like to see the companies Policies and pandemic, policies and customers rights to be mailed to me as register mailed thru USPO as well as a bill because I never got a bill from consumers energy and all I got a threat voicemail saying that I will have the gas consumer cut and threading me to pay when by law and constitution thats not right to do .. The Mt. Consumer's Energy says Kuras' tree was interfering with a significant power line which is why they cut it. This review was chosen algorithmically as the most valued customer feedback. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. In 2023, right-of-way tree pruning will take place throughout the months of February and March in Cycle 1, or Monday's yard waste-compost route and Cycle 2, or Tuesday's yard waste-compost route (see program progress map below). I will hire her to run my business. On 07/23/22, received a collection notice for the final bill! I witnessed that with the technician. Desired outcome: Map of Trimming Area Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. Terrible service. Street/Sidewalk Construction and Maintenance, Diseased trees, or suspected diseased trees, Low-hanging branches or other unsafe conditions. Cut them in a horrific manner. 1 cause of interruption, Hall explained. Mature height of 15-20 feet. Township Board Resolution Supporting Women ' s History Month:The Township Boardwill discuss a resolution to support Women ' s History Month at their March 7 , 2023 regular meeting . Consumers Energy. I complained about my router, fridge, and air conditioner being fried and their engineer said, "Spend more money on your surge protectors.". For more information on spongy moth and control options, click, The city has been monitoring the existence of Spongy Moth within the southwest part of the city throughout 2022 and its contractor has recommended against aerial spraying, inventory of all trees along city streets and in parks and natural areas, MSU-Extension Spongy Moth Outbreak Update 8/22/2019, Spongy Moth Management Consultant Memo 2021, Spongy Moth Mitigation Options for Residents, 2021 Notice to Residents Directly Impacted, 2021 Notice to Residents Directly Impacted #2, Spongy Moth Notice of Treatment Spring 2019. Most healthy deciduous trees will recover from caterpillar feeding, but significant loss of needles on conifers (e.g. I feel that consumers energy is incompatible of providing the services they claim to say they do. Take a look at the provided map and brochure . We did not receive any communication from anyone ever about this. While the pest is present and can be found in normal years, it becomes an obvious nuisance as populations build. If a tree has fallen onto power lines or branches are touching power lines please call 911 first then immediately call Consumers Energy at 800-477-5050. If a tree has fallen onto power lines or branches are touching power lines please call 911 first then immediately call Consumers Energy at 800-477-5050. Can we have a little balance here, and a little common sense when it comes to trimming these? she asked. Fast growing. I pay for the Whole Home Care program and my first call was about my electric dryer a few weeks ago. They said they would send someone out the next day, Wednesday 9/14. Utilities say they need to cut . I am beyond flustered with this company and there over seas customer service. She disagreed. Ask why it was done that way and told smaller one sway more in the wind and the bigger one does not. Your planner will leave his or her contact information to answer any questions you may have regarding the work planned for your property. For information regarding the Consumers Energy tree trimming process, FAQ's please visit the the trees and power lines link. Canadian National ( CN ) Railway Companyis planning to repair a broken rail near the Green Road crossing in the northeast corner of Meridian Township . We are VERY unhappy with the service done! Significant needle loss of conifers can also be problematic, as these trees have a more difficult time recovering. However, unhealthy trees may decline or die after severe impact. We value your privacy. If you see dead or dying caterpillars on a tree, leave them in place. Com You sent someone out and they indicated it was not the dryer but the venting system. Vigorous grower with a straight trunk and graceful ascending branches. Mayor Kathy Ling suggested Consumers keep in touch with customers, and let them know far in advance that trees will become problematic so they have a few years to plant other trees to make up for the absent space. Calling all volunteers! I simply do not have $2700 laying around and I really dont think I should be responsible for a bill that did not belong to me ever. <> Contact Us | Consumers Energy Jackson, MI 40 Contact Us Emergency - 24/7, Call 9-1-1 and (800) 477-5050 General - M-F (7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), Call (800) 477-5050 Hearing Impaired - Call 7-1-1 General/Residential Our Michigan-based team of representatives is here to help. Roger L. Schultz This arborist provides consultation to the city on an as-needed basis for such items as Dutch elm disease, emerald ash borer, spongy moths, and overall tree health and condition. I believe that Consumers Power should reimburse me. Very unprofessional. Fairly fast growing. Consumers Energy delivers electricity to 1.8 million homes of Michigan's Lower Peninsula with more than 60,000 miles of lines. Media Contact: Matt Helms 517-284-8300 Customer Assistance: 800-292-9555 Michigan.gov/MPSC Twitter. I think that CE has handled this problem rather badly. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Later in the morning that same day a Consumers Power person showed up to install an upgrade to our AC Peak Cycling module. I have to quickly run and throw my main breaker to prevent more devices from frying when they restore power. Mature height 30 -50 feet. Thanks. to 15-25 kWh per day. Consumers Energy Reviews Sort by: 4,201,552 reviews on ConsumerAffairs are verified. Bandit's most popular whole tree chipper is the Model 2590. I was out there yesterday, April 24th, 2022, and it looks as though a large service truck recently drove over the edge of my mobile home pad and cracked a large section off. Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. %PDF-1.7 Trees are the No. When I spoke to Consumers forestry man, after telling him my trees were fully grown, he informed me since they were green they were still growing and would reach a height of 90 feet. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency. To cancel Eligo today, not have to wait "2 billing cycles" for my gas rate to revert to what CE charges--which today is $6.18 per mcf. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. including trimming 5,000 to 6,000 miles (9,600 kilometers) of trees each year to prevent branches from falling onto power lines. Desired outcome: Want the damage repaired. All rights reserved (About Us). That resulted in a cost to me of $707.00 for a new board, (just the part.) The catch with that is there is no daily reading for those days. She needs to be in business on her own that she will be a millionaire. Michigan General Sales Tax Exemption Information, Trees Suitable for Planting in Southeast Michigan, Service Drop Insurance - TreeGuard Assurance, Before we begin trimming, we will send you a. Pleasant city commission hosted a presentation by the Consumers Energy Forestry Department to address citywide concerns of how trees are cut down around power lines. Caps Lock is on. Now in 2022 they came out and marked tress to be cutdown/trimmed. If they were cutting that much off they shouldve just told us they were going to cut the whole tree down! Indicating they need access to my residence representing Consumers Energy. These surveys inform outreach and treatment strategies. Fast growing, somewhat wide spreading. My address still has and will continue to have the stair address. Two-thirds of the time our customers spend without power is due to trees. Consumers had recently done work on the electrical lines on my street on June 3, 2022 and around June 9, 2022. P Walker Pruning is a specialized service aimed at helping to improve the overall health of the trees. According to Consumers, it is not their fault and is due to unexpected equipment damage/malfunction. I closed on my property in Roseville, MI on 05/25/22 & called Consumer's Energy to transfer service out of my name. Employee should be written up and counseled about the danger he imposed. While traveling west bound on five-mile road in Livonia at 11:45 this morning one of your employees driving a truck with an extra-large flatbed failed to yield at a Michigan turn around and flew right in front of us. Residents are encouraged to scrape egg masses into buckets of soapy water to help control the population. Mature height 15 30 feet. A graceful shape, clean foliage, attractive bark. to meet with CE to learn about the scope/timeline/tree cutting procedures of the powerline upgrade project running the length of Broadway from Stadium to Parkview (and on to the Westnedge Hill area). Vigorous grower with a straight trunk and graceful ascending branches. 1 talking about this. I understand even if I cancel Eligo today--which I did--I must pay its outrageous rate of $14.49 per mcf--or maybe even more!--for 2 "billing cycles. For suggestions to find the best web browser for you We have things to do, business to take care of, condos to buy and move into. endobj Consumers energy also has another account number in my name of [edited] in which As a former employee of Consumers Energy, the lack of hometown service is unacceptable. Please report the following to the Public Works Department: Over the last several years, areas of West Michigan have experienced an increase in spongy moth (formerly known as the gypsy moth) population. I repeat: Upon contact to Consumers was told by the manager I gave him consent to cut the river birch down (I did not give him consent he got that from the so-called meeting he had with you) Also, was told by Consumers manager the tree service never had a meeting with them discussing my situation regarding the trees. Fast growing. Then later on we called Moore Mechanical and had them come back. Tilmann said people develop emotional relationship with their trees, and has had residents come to her after their trees were cut and ended up leaning toward their house. By the end of June, the caterpillars are almost done feeding, so limited options are available. Produces a few pods infrequently. I immediately after that I changed my license to my parents home because the person is not a random person it is someone I knew and they know I did not live with my parents so that gave me some peace that he could not find me again it may be rational but it gives me some small peace. Thank you, you have successfully subscribed to our newsletter! System Improvements Tree Trimming Call your power company and let them look at it and trim it so it is safe to take down. Medium growth rate. The MPSC can also be reached at 800-292-9555. How do I know I can trust these reviews about Consumers Energy? My last month bill was $57.60. No note, text, email or call. The Citys forestry expert periodically inspects moth/caterpillar feeding trends and conducts egg mass surveys in the winter, as necessary, to determine likely population outbreaks. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Consumers Energy. JACKSON, MI (WKZO AM/FM) More than 600 Consumers Energy crews, contractors and lineworkers are making their final push on Sunday, February 26 to restore power to homes and businesses affected by last week's powerful ice storm. Remember, your trees could be next, with no care shown nor even any chance of discussion in the matter. <>/Metadata 137 0 R/ViewerPreferences 138 0 R>> This means the easement is permanent, and if the property is sold, the easement is still a part of the property. To review more information related to the regulation of private utilities including gas, electrical, and video/cable or telephone service complaints, please visit the inquiries and complaints link. If a tree poses a serious hazard to the power lines, and/or if trimming will damage the tree's health, it may need to be removed. I have a tree on the property that was to be cut done approximately 4.5 years ago and said they would be back to cut it down (never came back and tree is still there). They will not remove trees only trim. Maybe if you're spending $10,000 a month for energy, but in relative terms if you are spending between $100-$250 it is significant. Please contact 616-940-4817 for more information on this program. "We are grateful for the patience of our friends and neighbors, and are going to stay in 'storm mode' until everyone . I have the consumer protection plan and they fixed my central air and furnace under that plan. I will go and defend myself to court and I have my property trusted and patented and is my name so if anyone would try to come into my property without my consent or a court order then that person will be violating my rights as well as the constitution rights and as well as the State statues or Codes. Also, I was told its a misunderstanding on my part. My family farm has been in the family before electricity was available in this area. After flowers fade, the tree produces seed capsules that attract songbirds. We called in with multiple waits times and calls totaling over an 1 hour and 15 minutes. When necessary, the city contracts with a tree care company for any problem trees that are not within the area that is currently being targeted. These cream-colored splotches may show up in wood piles, on houses or the underside of tree branches. Now, they said they closed my case because they don't deal with install issues and they won't fix it. But local weather patterns, climate change, and other factors can cause longer outbreaks. CN is in the process of shutting down this railroad completely , as it will be necessary to complete the repair . Phone Number. If you see dead or dying caterpillars at the base of a tree, leave them in place. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. This complaint was posted by a verified customer.