It's a better way to conduct such interview method. "I understand that your work environment is very collaborative. I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. Vocational or Diploma (12+2 or equivalent) desirable but not required. Talk to the interviewer about a time when you have been able to stretch company resources. an. Discuss your preferences with the interviewer. Dnata Interview Questions (2023) | Glassdoor My high grades and great discipline will make me a strong fit for this role with Dnata. I am happy to comply with any checks that you need to conduct.". In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. First you will have an assessment test which is basically you need tackle the time limit. Dnata Customer Service Agent Interview Questions Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. First, we get everyone off to a common start. What is the interview process like at Dnata? scusiamo se questo pu causarti degli inconvenienti. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. I believe it's easier to 'do' rather than 'tell.' I was also processed for final interview. pour nous faire part du problme. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. Interviews at Dnata Experience Positive 73% Negative 14% Neutral 13% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.5 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. Anonymous Interview Candidate in Dubai . Sheikh Zayed Road Please enable Cookies and reload the page. Caso continue recebendo esta mensagem, From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. "I am happy to comply with any background check required. The process took 1 week. Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. How do you manage the stressful times? Dnata Customer Service Agent Jobs | Glassdoor If so - be sure to mention those achievements as well! Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. After a week, I was called to report to start my duty. Contact us here. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Interviews at Dnata Experience Positive 72% Negative 14% Neutral 14% Getting an Interview Applied online 48% In Person 14% Recruiter 10% Difficulty 2.4 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs "I do consider myself to be a creative individual. ", "I have many accomplishments of which I am proud. I have three years' experience in public transport and four years' experience in private transportation. I submitted my application through email. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Are there any particular courses you recommend that I take?". This question challenges you to think about how you act as a leader in your daily life. Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. Every week there are new volunteers and new individuals with a range of needs. . No matter which system you use I am sure that I can pick it up very quickly. Dnata Passenger Service Agent Interview Questions | Glassdoor dnata Employee Reviews for Customer Service Representative - Indeed Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. dnata Jobs - CUSTOMER SERVICES AGENT - GCCRecruitments I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. Downvote 4. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. Therefore, any date prior to 2019 might not be accurate. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. Wenn A potential employer will often base their offer on your current salary. They were lively and effective, and sales increased by 23% in the first 90 days of implementation. Dnata Interview Questions (2023) | Glassdoor dnata Customer Service Representative Interview Questions - Indeed RAHEEL PLASTERWALA - Customer Service Agent - dnata | LinkedIn Free interview details posted anonymously by Dnata interview candidates. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. Muhamad Abdurohman - Customer Service Agent - dnata | LinkedIn They agreed and implemented my suggestion. I was also processed for final interview. In one instance, I had a new coworker who was having some troubles fitting in. Followed by 2 technical ,1 managerial round. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. You cannot change others, but there is always the option to upgrade yourself! You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. Timezone:{%selectedMarker.timeZone%} malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Things have gone very well for me so far, and I am thankful for that. Learning how to respond when given a performance review or negative feedback is essential. ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". - How long has this role been vacant? Able to work under pressure, and possess good problem-solving and communication skills. Si continas recibiendo este mensaje, infrmanos del problema As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. I admire the creativity and unconventional thinking in business and arts.". Dubai Clark Freeport Zone Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. ", "In my first position out of college, I worked with a person who enjoyed gossip in the workplace. {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} I would be delighted to work at Dnata. Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. ", "I have a balance of experience between public and private transportation. Through Indeed22 %. to let us know you're having trouble. We strike a balance between doing things our way leading to service consistency and encouraging our people to use their initiative to find new and imaginative ways to solve our customers challenges. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. The most reliable source that I utilize is 'Transport Topics.' Briefly share with the interviewer how you stay up to date on current events related to Dnata. | Learn more about Muhammad Shofiyan Abdul Aziz's work experience, education, connections & more . Think about personal changes you could make that would have made your job easier, improved your skills or furthered your education. "I handle stress very well, and when you call my references, they will attest to this fact. The next question was what does API stand for, which I gave the answer. - collgues de tout type comme par tout. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area. People cannot deny the ways that you impact their life, regardless of how they feel about you.". The process took 4 weeks. Questions were about math, eye sight, english Grammer and passages but very tricky. The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. My dream would be to earn a leadership role with Dnata down the road.". Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. Assure the interviewer that you can handle these types of difficulties with professionalism and poise. ", "If you do not have any post-secondary experience to talk about, then you can certainly discuss any on-the-job training you've completed including workshops, courses, and certifications.