One happy teenager. Our system considered the transaction as high-risk. We are happy to see this! Pretty gutted, first time customer. If you go to your temporary url (http://ip/~username/) and get this error, there maybe a problem with the rule set stored in an .htaccess file. Thank you for shopping with us. Your review warms our hearts. The tracksuits I had were faulty, rips or pocket hanging off, a jacket was delivered but someone must of took it as I did not receive, they have not really wanted to know about anything now and seem to just push me away, a whole tracksuit returned due to it being faulty but they are being unhelpful. Thanks again for sharing such a positive experience. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. Clothing & Underwear Men's Clothing Store Lorenzoveratti Lorenzoveratti Reviews 1,191 Excellent 4.6 VERIFIED COMPANY lorenzoveratti.com Visit this website Write a review 4.6 total 1% 1-star 6% Filter Sort: Most relevant Sian Pitt 1 review GB A day ago Fantastic After Service Bought a coat in November. The quality of materials, workmanship, size and fit were excellent! More importantly the product lived up to their claims. The packaging, shipping and time to delivery were fast. Jacket arrived after 6 working days (even with New Year's taken into account) whilst tracking information was not clear and delivery company provided wrong information via webchat on two occasions about when delivery would take place. Cheers! Our apologies for the inconvenience. SHIPPING. Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. All our hard work paid off, knowing that your overall experience with our company has exceeded your expectations. 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Told that no jackets left and to choose another. RewriteCond %{REQUEST_FILENAME} !-f REVIEWS. I ordered a coat for Christmas for my son. Your feedback about the pockets of the jacket is very much welcome, and we will use it to further improve the overall quality and designs of our product. He turns heads and is asked where to buy them. Within 2 weeks the zip broke. I bought my partner a motion sky blue tracksuit for christmas which we had a slight fault with however Customer service have been a great help and sorted this quickly for us. In this example the image file must be in public_html/cgi-sys/images/. Thank you for sharing, it is appreciated. The phantom jacket that I ordered came exactly how I expected; it came in good quality, it had incredible comfort and great functionality. Cookies Policy I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . Hi DawnWe are beyond grateful for your effort to share this with us. However it was completely the opposite. The. We believYYourill reach many. We can see that one of our customer support agents assisted you with your concern and explained to you very well about our return and exchange policy. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Hi JanetWe are grateful that you decided to share this wonderful review with everyone. Thank you. Cheers! Hi SianWe are a brand that gives high importance to customer satisfaction this means that we are always willing to help out our consumers with all their concerns. Hi RhondaWe are delighted to hear that your son loves the jeans and the tracksuit you bought from us. Cheers! We are willing to give you a refund if you are not happy with it, but you have to pay for the return postage since we do not offer free returns. Item delivered within 48 hours and superb customer service (even replying to my email on Christmas Day!) We appreciate that you share this with us. Show More Posts from . We use dedicated people and clever technology to safeguard our platform. The information about our Exchange and Return Policy is available on our website. Thank you for your thoughtfulness to share this amazing feedback with us. Hi TraceyWe want to thank you for your thoughtful review. Beyond Streetwear. Down. Verification can help ensure real people write reviews about real companies. You will be compensated for the inconvenience caused. The quality of materials, workmanship, size and fit were excellent! Please reach out to our support team @ support@lorenzoveratti.com for further assistance. Lorenzo Veratti Hoodies | Mens Hook Hoodie Black 102.64 53.28 Select options; Sale! Thank you for letting us know that we were able to give you the best possible customer service experience. Purchased a coat and paid extra for next day delivery. Look forward to more purchases in the future. Thank you for choosing to shop with us, we value the trust you put in our brand. Thank you for sharing this with us and we want you to know that we are grateful that you decided to purchase from us. Thank you for your trust and we are hoping that you will continue to support our brand. Thank you, and we are looking forward to doing business with you again. It is our pleasure assisting a wonderful customer like you. Well made throughout with lovely detailng and good quality material. We are delighted that you share this wonderful feedback with us. We thank you for taking the time to leave a review. Cannot fault this company at all; I will certainly be ordering from Lorenzo Veratti again. We understand how you feel. . There a wast of time I'm having to take the matter further and to my bank very poor service don't bother buying unless you want the run around !!! Great coat, lovely quality. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Excellent customer service. Cheers! Nearly a week later item has now been lost and told to talk to retailer. Cant fault them. The easiest way to edit a .htaccess file for most people is through the File Manager in cPanel. Told that no jackets left and to choose another. We are hoping that this incident will not deter you from buying from us again. Hi LizThank you for trusting the brand, we are very much happy knowing that you are satisfied with your purchase. We appreciate all the wonderful things you said about our products. Excellent service, will definitely purchase from here again. Hopefully, we will see you shopping with us again. Its made of good quality materials, and theyve really put attention to every single detail! We would love to regain your trust. All rights reserved. We would like to inform you that a disputed delivery must be investigated regardless of the reason because we as the supplier, and the courier would like to know what went wrong with the delivery, and was there any lapses on the courier's part or not. I ordered a coat for my son for Christmas, and the zip broke. Your effort to share this remind us that we are on the right track. We ordered with high hopes and we were delighted to not be disappointed. The properties will tell you the path and file name that cannot be found. Perfect for your lockdown wardrobe its only right. Hi RMThank you for leaving a 5-star review. Very helpful, quick replies and gave me exactly what I was looking for. Ordered my son some items. The quality of materials, workmanship, size and fit were excellent! Absolutely amazing from start to finish. Good quality and value for money because he loves it!I had never heard of Lorenzo, did a little research and I am very impressed! Companies can ask for reviews via automatic invitations. Copyright 1995-2023 eBay Inc. All Rights Reserved. Your effort to share this remind us that we are on the right track. Hi HaydonYouve left a smile on the faces of our whole team with your kind words. (You may need to consult other articles and resources for that information.). Hi RujAgain, we are sorry if your experience with our company did not meet your expectation. We are proud of what we do as a brand and we will continue to do our best to make sure that every product is worth the price. Available to purchase at lorenzoveratti.com and at footasylum.com. The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. Everything was very stylish, my son was over the moon with what he got .!! The delivery was exactly as promised. We are happy that you received your order in no time. For addon domains, the file must be in public_html/addondomain.com/example/Example/ and the names are case-sensitive. I ordered a coat for Christmas for my son. Hi NalaSuch a detailed review! Thank you for a great service! We listen to what our consumers say about our brand and we use them to further improve what we have right now. Thank you so much! Hi DioneWe are delighted to hear that the coat you purchased from us has exceeded your husband's expectations. We ordered with high hopes and we were delighted to not be disappointed. They have no phone and dont respond to emails. It's has two tier outer pockets with opposing zips which are a bit fiddly but shouldn't put you off. We received many returns and we did not encounter any problems with our postcode. Quality of items is fantastic. Delivery times may vary, especially during peak periods. Bought the red/black Phantom Coat for my partner although never heard of this make before it was lush we don't usually venture away from known brands. protocol advanced beauty collagen with hyaluronic acid (#314426657045). - eBay Money Back Guarantee - opens in a new window or tab, lorenzo veratti iconology jeans size 36 Waist, cleared payment - opens in a new window or tab, about earning points with eBay Mastercard, Learn more about eBay global shipping program, Report this item - opens in new window or tab. Thank you and our sincere apologies again. Much nicer than items I have received from Next, ASOS etc.Support your local start ups! Hi TonyOur sincere appreciation for your wonderful review. Cheers! Hi JeanetteWe are delighted to hear that your grandson loves our Phantom Jacket. We will be looking forward to your next purchase. The 1st coat I ordered was left outside my front door by yodel, sadly someone decided to help themselfs to it. So out of pocket for a tracksuit and a tracksuit jacket. I reported it to customer service and expected to get fobbed off as you would with a high street store. Customer service are fantastic very helpful. I am normally Nike, adidas only but came across the brand by chance and am now your biggest fan! Claim your Free Employer Profile. Hi St. JohnThis is such an amazing feedback. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . Customer satisfaction is very important to us and we are sorry if your experience with us did not meet your expectation. I bought my son the Atomic Jacket which he loved but unfortunately the zip broke. Cheers! Companies can ask for reviews via automatic invitations. Unfortunately I recently sent the coat back. I have ordered from this company twice ,they keep you up to date with your order ,fast delivery to .The jacket I ordered for my son is fantastic he gets lots of compliments on it ,This company do a mystery box gold I bought for my son for 70 he got a jacket,T-shirt and jogging bottoms which had a value of 195 . One happy teenager. Outstanding clothing selection & the quality is superb! Ordered a coat for my son who is very into his clothes!! Suggested companies are based on peoples browsing tendencies. Bought a coat in November. Recent purchase of a coat , great service superb value price even better cannot be happier . We are happy that you received your order in no time. Cheers! In this example the file must be in public_html/example/Example/. I would just like to Thankyou for your amazing service I ordered a coat for my son with his remaining Christmas money, unfortunately it was to big and sent back for a exchange got a email two days later advising that the size we needed was out of stock and we could pick another coatmy son was then over the moon he had a chance to do this . Everyone always stops me and asks where did you get that coat from mate lol. Hi MichelleWe are sorry if you are not happy with the service due to the lengthy process. Cheers! Sending a new coat to replace. recommend. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Ordered few times from these. These factors should be cleared for us to know if the courier is liable or not. Hi SergioWe are grateful to see such as a detailed review. All content is posted anonymously by employees working at Lorenzo Veratti. Hi TonyOur sincere appreciation for your wonderful review. We also ensure all reviews are published without moderation. Both sales and refund happened quickly and easily. linktr.ee/lorenzoveratti. 2023 Trustpilot, Inc. All rights reserved. 39.99 59.99. We can see that you have been offered an exchange or a refund, and we shall arrange what you preferred to have. When working with WordPress, 404 Page Not Found errors can often occur when a new theme has been activated or when the rewrite rules in the .htaccess file have been altered. Hi JackieWe want to thank you for your patience while our team our doing its best to sort out the problem with our courier. We use dedicated people and clever technology to safeguard our platform. Longwear denim, jackets (spot only the thickest quilted puffers with fur-lined hoods) as well as tech trousers for them chill cant-move-from-the-sofa days. We will be looking forward to your next purchase. We value your money and we know how important the parcel is to you, that's why we advised you to coordinate the issue directly with your courier. Horrible action which made me and lost my shipment and incurred extra costs. Thank you again and please keep up your high standards ~ if only all mail order companies operated the same! We cannot answer you directly because we could not find your records maybe because you are using a different name. Are you using WordPress? Second item I have ordered now just arrived. Companies can ask for reviews via automatic invitations. Unfortunately the zip has broken. We are your best resource to discover and connect with sellers worldwide. Cheers! One happy teenager. Hi LouiseYour feedback is very much welcome. I would highly recommend them if you want stylish designs and a team that actually cares about customers. Categoras . I was kept informed of delivery which was a couple of days earlier than promised. Sending a new coat to replace. recommend. It is important to us to know that our support team were able give you the best possible experience. Cheers! This means a lot to us. Told that no jackets left and to choose another. What are co-workers like at Lorenzo Veratti. clothing discount codes; plus size two piece prom dresses; ultra low pressure regulator; Publicado por et 23 agosto, 2022. Cheers! I have personally checked this and sent you another email. I cant fault Lorenzos customer service team one bit, I ordered an item which didnt fit. I contacted both companys Yodel did want to know but Lorenzo was very understanding and sent me a new one very promptly. WOW! Again, thank you for the trust. You have no idea how much they mean to us. Dec 13, 2022 5 star review from Jules L. stamped.io Orbit jacket Very good, exchanged item and got refund back very quickly. The delivery was exactly as promised. Verification can help ensure real people write reviews about real companies. We want to let you know that we raised a dispute with our courier immediately with their customer support team and that alone will take several days before we can get a clear answer to the reason why the team also filed the claim. British luxe streetwear brand Lorenzo Veratti has just dropped its debut collection, featuring a whole hostof streetwear and sportswear-influenced pieces. Keeps him really warm and it's really good quality. They came in great condition. Absolutely superb service and communication from the company . We put so much effort to make sure that our consumers will get the best, to make sure that we meet and if possible exceededexpectations. Yes, it has been delivered, but it was not delivered to us. is lorenzo veratti a good brand. Cheers! Thank you. Goodwill offered but only on condition I buy another jacket. Thank you for your cooperation and for being so patient with the process. Hi GTAMWe want to thank you for giving us such an amazing review! We are looking forward to hearing from you again. The hood is amazing too as it doesnt fly off in the wind and theres multiple pockets which is a bonus ! We can see that this is being coordinated with DPD and our team is closely monitoring until you receive your parcel. However it was completely the opposite. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi Mrs. HarrisonWe want to thank you for your cooperation so we can sort out the replacement jacket right away. I then tried to exchange an item which was now out of stock they exchanged for another item without charge or hassle. 73.9k Followers, 951 Following, 286 Posts - See Instagram photos and videos from Lorenzo Veratti (@lorenzoverattiofficial) lorenzoverattiofficial. View cart for details. Thank you for your review. His friends are complimenting the coat already and I will be sending them your way! Hi C. JacksonThank you for writing a review. Absolutely superb service and communication from the company . Did you mention to our support team about your faulty tracksuit? Absolutely amazing from start to finish. Coat is quality . We order from this company a lot and love the clothing! Cheers! They came in great condition. support@lorenzoveratti.com. He said it's the best coat he's owned. Our apologies for the inconvenience. Icons are eternal; Lorenzo Veratti creates timeless affordable pieces to represent the icons that it aspires to. hi my son ordered a tracksuit you declined his card then payment (enough money in bank )was taken out need to contact bank left him short as mam purchased it (he payed me)and my card went through so 2 tracksuits ordered which would not if happened if the first one was done correctly but it said ordered decline which now we have to pay for return which is unfair. Cheers! Thank you and we are sorry for the inconvenience. Hi AamzYou made our day with your priceless review! Lorenzo Veratti. Bought for my grandson and he really loves it. Hi JBThank you for leaving a review. Very dissatisfied. Absolutely disgusting service and communication Ive received several emails but none explaining when we will Receive the tracksuit. We always encourage our consumers to inspect the item after receiving it and immediately report to us if any issues are found so we can sort them out within the allowed time frame. We also ensure all reviews are published without moderation. No offer of repair or no gesture of goodwill. Hi NicolaWe are very happy with your feedback, it is nice to know that we did not disappoint you! Way. Lorenzo Veratti. The cargos i ordered had a fault on them and it was resolved in a matter of a couple of emails. Thank you for your trust and we are hoping that you will continue to support our brand. Hopefully, this will not be the last time that we will hear from you. Hi DebbieWe are very grateful that both of you are happy with the products you got in our mystery box. Your review is appreciated. It goes against our guidelines to offer incentives for reviews. Happy new year! Great material, generous padding and simply comfy. We understand how you feel. Great customer service and amazing products. Excellent customer service! Cheers! Your review means a lot to us and we are looking forward to hearing from you again. The offered was, you can pick another jacket at no extra cost and in case the jacket you like is cheaper than the original order, we will be more than happy to give you a refund for the price difference. We are glad that you enjoying the coat. We provided you with clear and detailed instructions on how to return the product to us, the instructions include the complete return address. Diffuse Tech Cargo Pant. Lorenzo Veratti is a luxury clothing brand based in the UK. Our team does not want you to go through the lengthy process so we will coordinate with the proper team in order to process your refund immediately. Its pretty noticeable now. Thank you and if there is anything that we can do for you in the future, do not hesitate to reach out to our support team. Delivery was late, was suppose to be 2-3 working days (ordered 28th Dec, arrived 7th Jan..