*Not pre-loaded on Prepaid Phone in a Box or devices brought to Verizon from another carrier. The greyed out feature you are looking at could be part of the paid feature options. Call Filter detects spam and blocks high-risk spam calls by forwarding to voicemail. When you uninstall the Call Filter app, you could lose the current state information for your calls, and if you reinstall, there is a chance to lose some state information. Go to the Add-ons and apps page in My Verizon and select Manage Call Filter > Manage Add-on. The above is a screenshotit says Spam Filter offfwhen I click on it, I get a slider to auto block spam by risk level and it will not turn on. A lot of times my questions went unanswered when it came to retail questions, so I started Talk Radio News. Call Filter helps you avoid unwanted spam and robocalls, and block unwanted calls based on risk level. Get free spam blocking. With Call Filter Plus, I'm not getting caller name ID anymore. What difference would THAT make? Have you tried uninstalling and installing back the application? This phone is not compatible with Call Filter. If youre seeing any issues with your account, you may have Call filter not working. I cannot use the Call Filter on another phone. Due to inactivity, your session has expired. If Verizon Call Filter is not working, you can try to restart your device to see if it was an issue with the app, a glitch on your device, or another problem easily fixed by restarting. Jerks. Ive not had any problems with any other apps, so I dont think this is a widespread issue. Press the power off button for few seconds and then choose restart from the menu to restart your device.Now you can try opening the app, it may work fine. Call Filter helps you avoid spam and robocalls automatically based on risk level. Not many people realize that if the numbers they are receiving calls from are not in their address book, its probably a fake number. *Verizon-purchased Android devices from 2017 or earlier, or which dont support Android 9 or above Includes (i.e., Samsung Galaxy S8, Samsung Galaxy J7V, LG G6, and LG K20 V). So, my call filter all, Android, has stopped working completely, it no longer identifies or records any calls at all, much less block anything. - Caitlyn Johnson. There are few ways to fix this problem. There are a few things that may interfere with the Call Filter one of the biggest would be Spam Blocks. I recommend you check with . https://play.google.com/store/apps/details?id=com.vzw.ecid&hl=en_US Youll find when selecting the uninstall option on the Play Store it will ask Do you want to uninstall all updates? Most of the times, it might be a temporary loading issue. Call Filter Service | Verizon If you have the Verizon Call Filter app installed, then make sure that you update it to the latest version. Are you having issues? Please check your data connection. You dont need to take additional action to block these calls if your spam filter is turned on. To learn how visit these pages: Prepaid customers can request to block or remove Call Filter by contacting us. Call Filter is not available on all calls, on all equipment, or in all areas. When apps dont respond as they are designed to we typically recommend to uninstall the app and reinstall. If none of these scenarios apply to you, you might want to send us a note on social media, or contact us from your app, to say thank you and let us know when we can expect to add support! Call Filter APP not working - Verizon Community Then does the app work? If that doesnt work, please post the content of your call filter. Correct answers are available for this post. It says it's on when I go into my account on the web site but why is the app not connecting. Older devices or OS versions can manage Call Filter on My Verizon. Verizon Call Filter app blocks robocalls with spoofed local numbers *All spam calls will be labeled as "Potential Spam" for customers enrolled in the free version of Call Filter. Please check your wifi / mobile data connection and verify that it is working properly. Verizon Call Filter is not opening on my new iPhone12 Pro. For example, if you block the area code/prefix 123.456, all numbers that begin with 123.456.xxxx will be forwarded to voicemail. Furthermore, you can go into the app store and search for Call Filter, select it and look at the page to see if you see Update at the top. Therefore, if youd like to use Call Filter, you will have to turn on Call Filter via My Verizon since it will be incompatible with the Call Filter app. Again, got Verizon Call Filter "Mobile Data" "Allow Background Data Usage". Seems like a bad rollout. You can remove it and reinstall the app properly. Like many other such apps, Call Filter works through the CallKit framework that Apple released with iOS 10, which also powers apps like Hiya and Robokiller. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. A lot of users have reported not having Verizon Call Filter working. Call Filter is free* for Verizon customers with a compatible device. Your wifi / mobile data connection not working properly. If you don't have enough space in your disk, the app can't be installed. Is there a way to get help from Tier II support? People have more than 10 family members much less counting friends?! If none of the above working, you can wait till your phone battery drains and it turns off automatically. Have a phone you love? The Verizon Call Filter server may be down and that is causing the login/account issue. I bought my Note 20 Ultra 5G from Verizon and this feature does not work for me. On a Verizon purchased Android device, only the newest, most updated version of the Call Filter app will match the settings in My Verizon. The feature is not as good as the others above. At least that's what they told me. It is important that I turn it off temporarily because I need to take a service call. Data charges apply. Like o said you probably wouldn't be able to do a trade in on a prepaid account. Call filter app "can't connect to servers" - Page 3 - Verizon Learn more about STIR/SHAKEN and how Verizon is using it. Call Filter Plus (multi-line) for $10.99/mo and is for 3 or more lines. So, my call filter all, Android, has stopped working completely, it no longer identifies or records any calls at all, much less block anything. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. For example, an Apple iPhone or Verizon Android phone are the only two types of phones that are compatible with Call Filter. I had this issue. Call Filter is for mobile phones and select standalone smartwatches. Frustrating. After that put it to charge, and press the power button. Silence Junk Callers is auto-enabled on your device and automatically silences potential fraud and spam calls and sends them to voicemail. Get up to $500 when you. The feature can report spam calls on your Verizon line but isnt very useful. The best one is Call Filter Plus, which is $7.99 per month for more than three lines. You can get Call Filter for free if youre a Verizon customer and have a compatible device, but you can purchase two additional levels of Call Filter. Android is a trademark of Google Inc. For example, you can go into Settings, select Notifications, and then find Verizon Call Filter within the list and make sure the toggle is on for notifications.. It may work after this. Visit our How to use Call Filter page for detailed steps on how to get Call Filter. VerizonCallFilter quit working and started blocking all calls. *Eligible device required. Verizon Call Filter takes the guesswork out of answering your phone, with features that screen and automatically block incoming spam calls. Data charges apply. That's ridiculous!!!! *Only available on iOS 14 and newer. After that, select Update, and it will begin installing. Verizon Call Filter app may not be working for you due to some issues that your device may have or your internet connection problem. Get up to $500 when you, 24/7 automated phone system: call *611 from your mobile, How to block and unblock numbers with Call Filter, How to opt out of blocking high-risk spam calls on iPhone, Smartphone - Turn on free spam protection in the Call Filter app, My Verizon website - Manage Call Filter (Apple iPhone), My Verizon app - Manage Call Filter (Apple iPhone), Subscribe to Call Filter Plus - Apple iPhone, Subscribe to Call Filter Plus - Android smartphone*, My Verizon app - Turn Call Filter Spam Block On / Off, My Verizon website - upgrade / downgrade Call Filter subscription, Android smartphone - Block / report picture, Apple iPhone - Turn Silence Junk Callers on/off, Smartphone - Turn off free spam protection, Remove Call Filter in the My Verizon website, Turn off the spam filter from your account in My Verizon. Call Filter app users with Call Filter (free) and Call Filter Plus can add phone numbers to a personal allowed list. 2 weeks ago Still, the good news is that with Call Filter, if the number is using your area code, but its a fake number, Call Filter can detect that and block it! I somehow managed to enroll my line in Call Filter Free, as confirmed on the Verizon Up app. Remove it from all lines. ), Verizon LTE 4G Broadband Router with Voice, Data only/non-voice capable devices (e.g., tablets, 4G LTE broadband routers, mobile hotspot devices, MiFi internet), Smart accessories (not in standalone mode). Copyright 1995-2023 All Rights Reserved.